How can we help you?

Listing an item on our platform is absolutely free. We do not charge anything for:

• Showcasing your item

• Enabling the Add to Cart option

• Allowing buyers to make an offer

There are no hidden listing fees — it's completely free to list and start selling.

What You See Is What You Pay!
No hidden charges, no confusion. Whether the product is from a GST-registered seller or not, the price you see already includes everything — even GST where applicable. This makes it easy for buyers and sellers alike to know the final price upfront.

Collectibles.co.in supports multiple payment options based on the type of purchase. These include:

• Online Payment Gateway (via Razorpay – supports UPI, credit/debit cards, wallets, net banking)
• QR Code Payments (for direct payments where applicable)
• Wallet Credits (for paying within the platform for services like promotion, auctions)
• Bank Transfer (available for physical product orders or bulk/special cases)

Type of Purchase & Applicable Payment Methods:

• Subscription or Membership Plans – Payment Gateway
• Top-up Credits to Wallet – Payment Gateway
• Fees for Promoting a Listing – Payment Gateway or Wallet
• Fees to view Winners – Payment Gateway or Wallet
• Physical Product Orders – Bank Transfer or QR Code only

Important:
If your cart contains any physical product, the payment gateway option will not be shown. To proceed:

• Remove physical product(s) to pay for services (like promotion or subscription) using the payment gateway, or
• Remove service-based items to complete the purchase of physical items via QR/Bank Transfer, or
• Pay for the entire cart using QR/Bank Transfer

All amounts are inclusive of GST, and there are no hidden fees—we bear the transaction costs for payment gateway usage.

Click “Add Item”, choose a category, then provide:

• Title, short description

• At least one image

• Region & country of origin

• Condition

• Retail price (inclusive of GST)

This enables “Add to Cart” and also auto-enables “Make Offer” for negotiation.

e.g. If you put price of 1000/-, Actual invoicing price is 847.46/- and GST is 152.54 (assuming 18% GST). Philately is 5%

Optional fields appear based on category—filling them improves your chance of selling.

Like for philately - Mint, Theme, Cancel type and so forth.

While listing is free, we offer optional paid promotions to increase your item's visibility and boost sales. You can choose from the following options:

1. Highlight Your Listing
   Make your item stand out with a yellow background and bold frame in search results.
   Example:
   <span style="background-color:yellow; padding:2px 4px;">Your Listing Title Here</span>

2. Premium Listing
   Your item gets maximum exposure by appearing:

   • On the homepage under the "Premium" section

   • At the top of its category page (e.g., top of Philately section)

   • Above regular results in search listings

3. Move to Top
   When you first list an item, it naturally appears at the top. But as new items are added, it moves down.
   Use this feature anytime later to push your listing back to the top, making it visible again like a fresh post.
   (Note: This option is not available at the time of initial listing.)

Each of these options is priced affordably and can be selected individually or in combination when managing your listings.

If a buyer need to update or communicate something about the order placed—

like change of address, combining shipments, or any special instructions— reach out to us via support / contact us.

Sellers receive the buyer's contact details—such as phone number, email, and shipping address—for order fulfillment and shipment. They may reach out through any of these channels if clarification is needed or to provide updates in case of delays or item-related issues

For fixed-price listings with “Add to Cart”, simply click the Add to Cart button on the item page. This will take you to the cart page displaying the selected item. You can also increase or decrease the quantity based on the available stock set by the seller.

For “Make Offer” listings, once the seller accepts your offer (as explained in the Make Offer FAQ), an Add to Cart option will appear in your My Offers section. Clicking it will add the item to your cart for checkout.

For auction listings, after the auction ends and your bid wins, the seller must accept the winning bid and pay the platform’s auction fee. Once done, a Make Payment link will appear in your My Bids or My Orders section. Clicking it will add the item to your cart so you can proceed with payment.

Once in the cart, you can review items and complete your purchase accordingly.

Click “Add Item”, choose a category, then provide:

• Title, short description

• At least one image

• Region & country of origin

• Condition

Leave the price field blank to activate “Make Offer” mode.

Optional fields appear based on category—filling them improves your chance of selling.

Like for philately - Mint, Theme, Cancel type and so forth.

For shipment-related queries, please refer to our Shipping & Delivery Policy for complete details.

For refund and cancellation-related queries, please refer to our Refund & Cancellation Policy for complete details.