Effective Date: [2025-06-01]
Operated by: Daqlan India Private Limited (CIN: U47912UP2025PTC223453, GST: 09AALCD6866D1ZA)
At collectibles.co.in, we prioritize buyer trust, seller authenticity, and legal compliance. We follow a strict KYC (Know Your Customer) process to verify every seller before they are permitted to list or transact on our marketplace.
This Seller KYC Policy ensures regulatory compliance and aligns with payment gateway and financial partner guidelines.
1. Verification Required for All Sellers
All individuals or businesses must complete the following mandatory KYC steps:
| Requirement | Details |
|---|---|
| PAN Card | Valid copy of the individual's or business entity's PAN card. |
| Email Verification | Sellers must verify their email address. |
| Mobile Number Verification | Sellers must verify an Indian mobile number through OTP. |
| Bank Account Proof | Cancelled cheque or bank passbook copy may be required for payout validation. |
2. Additional Documents for Business Sellers
Business entities (Proprietorship, LLP, Pvt Ltd, etc.) are required to provide:
| Document | Purpose |
|---|---|
| GST Certificate | Mandatory for business sellers with GST registration. |
| Business PAN | Required for tax verification. |
| Authorization Letter | If the business seller is not the business owner/director, a letter of authorization or board resolution is needed. |
3. KYC Review & Approval Process
- Documents are reviewed by our in-house compliance team within 48–72 business hours.
- If clarification is needed, the seller is contacted via email or phone.
- Only verified sellers are allowed to list and sell products.
- Unverified or rejected sellers cannot access the platform’s selling features but can list to showcase only.
4. Prohibited Seller Activities & Goods
We do not allow the listing or sale of:
- Legal tender or currency (Indian or foreign)
- Fake, forged, or stolen collectible items
- Items violating Indian postal, export-import, or RBI regulations
- Weapons, narcotics, or restricted goods under Indian law
Sellers found in violation will be permanently banned and may be reported to relevant authorities.
5. Periodic KYC Audits
To ensure compliance and seller integrity, we may request:
- Updated GST certificate or PAN card
- Re-verification of email and mobile number
- Business proof for ongoing activity validation
Seller Support
For any seller KYC or compliance-related queries, please contact:
- Email: support@collectibles.co.in
- Phone: +91-9818078811
Disclaimer
collectibles.co.in reserves the right to modify this KYC policy as per applicable Indian laws, payment gateway rules, or internal platform policies.
